Tyler Payments deposit summary shows data from the processor was not received yet

When going into the Tyler Payments administration, the financial summary shows all values as 0.00, with a banner above reporting If this report is showing 0 for the Sales Count and 0.00 for the Sales Amount, it is because the data from the processor was not received yet. Check back later. 

• Payments

• Cashiering

The processor data was not sent over to the Payments portal.

Please contact Tyler Payments Support team by creating a case using the Online Support Client Portal

Payments will contact Chase Merchant Services through the support case.