Munis Scheduler Monitor Service Stops After Starting - Disable and Re-Enable Service
Description of Issue
- When attempting to start the Munis scheduler the service stops immediately after starting. Attempting to start the service in the Windows Services program will present the following error: The Munis Scheduler Monitor service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs
- The Munis Scheduler Monitor has been enabled in Tyler Deploy for the specific environment but it will not start even after updating the tylerservice password under Munis Scheduler Monitor Properties.
- The event viewer is showing this error about the scheduler: The configuration file (e:\munENV\utils\Config_munENV.xml) for this Munis Scheduler Monitor service does not exist. Please create a configuration file using the Munis Scheduler Monitor Management application.
Context
- Munis Scheduler
- Scheduler
- Scheduler Engine
Cause
Issue with the Munis Scheduler Monitor service
Resolution
- Disable the scheduler from Tyler Deploy:
- Navigate to Product Configurations > Munis ERP
- Select the applicable environment from the drop down
- Expand the section Munis ERP
- Scroll down to Enable Munis Scheduler Monitor
- If the box is checked, uncheck it
- If the box is already unchecked, leave it unchecked
- Scroll back up and click Save
- Click Go to Deployment
- Click the Tasks tab
- From the dropdown, select Enable-Disable Scheduler Monitor Service
- Click Run
- Re-enable the scheduler: How to Enable Scheduler Monitor Service From Tyler Deploy
- On the server, return to Services > Munis Scheduler Monitor [env]
- If not running, right click on the service name and click Start
- After a few minutes, the Scheduler status should be Online in the Scheduler Queue in Enterprise ERP
- To update the status in the Scheduler Queue select View > Refresh
Additional Information
- Run the following SQL query against an environment to obtain the current status
- SELECT skec_engine, skec_mode_current FROM skedecfg
- Restart Scheduler OnPrem