Cashiering Void Attached to Different Batch
I had voided a transaction in Tyler Cashiering for another user, but the void is only showing up in my batch rather than theirs.
Cashiering
When processing a void in another user's batch, the system will default to placing the void in your Active batch.Â
The Select a batch drop-down has been added to the Void confirmation pop-up window. This drop-down gives users the ability to associate a void with a batch of their choosing.
When clicked, the drop-down lists all the batches in Open, Active, or In Review status to which the user is authorized. Each batch listed includes the associated cashier and batch status.
Selecting a batch, completing field entry, and clicking Void will void the selected transaction and associate the void with the selected batch.