Motor Vehicle Bill File Has Credit Balance

Description of Issue

When creating a Bill File of Motor Vehicle Demands the file contains a credit balance on records that do not have a credit balance.

Context
  • Property Revenue

  • Property Tax Billing

  • Northeast

  • Massachusetts

  • Motor Vehicle Excise

  • Fees

  • Create Export Bill File (mmaexpfl)

Cause

The issue is caused by the write-off being reflected as a Payment in the Bill File, causing the Bill File to display incorrect information.

Resolution

Development is currently investigating the cause of this issue.  There is not a workaround at this time.

Additional Information

For additional information please contact Tax Support.