Motor Vehicle Bill File Has Credit Balance
Description of Issue
When creating a Bill File of Motor Vehicle Demands the file contains a credit balance on records that do not have a credit balance.
Context
Property Revenue
Property Tax Billing
Northeast
Massachusetts
Motor Vehicle Excise
Fees
Create Export Bill File (mmaexpfl)
Cause
The issue is caused by the write-off being reflected as a Payment in the Bill File, causing the Bill File to display incorrect information.
Resolution
Development is currently investigating the cause of this issue. There is not a workaround at this time.
Additional Information
For additional information please contact Tax Support.