Terminate Average Payment Plan
Description of Issue
I am trying to terminate the Average Payment Plan for an account
Context
UBCIS
Terminate
Average Payment Plan
Cause
Customer no longer wishes to be on an average payment plan
Resolution
Property Revenues > Utility Billing > Special Processing > Calculate Budget
1. Click on Avg Pmt Plan
2. Define for the one account
3. Click Accept
4. Click SelectÂ
5. Click UpdateÂ
6. Click Output
7. Click Flag APP and "Uncheck" the ‘Continue’ field for each service
8. Click Accept
9. Click ProcessÂ
Additional Information
For any service for which a plan is stopped, the program clears the Payment Plan check box in Services program and sets all amounts to zero. It also creates a miscellaneous charges record for the balance and amortized amount using the average plan miscellaneous code entered in Rate Master.