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Terminate Average Payment Plan

Terminate Average Payment Plan

Description of Issue

I am trying to terminate the Average Payment Plan for an account

Context
  • UBCIS

  • Terminate

  • Average Payment Plan

Cause

Customer no longer wishes to be on an average payment plan

Resolution

Property Revenues > Utility Billing > Special Processing > Calculate Budget

1. Click on Avg Pmt Plan
2. Define for the one account
3. Click Accept
4. Click Select 
5. Click Update 
6. Click Output
7. Click Flag APP and "Uncheck" the ‘Continue’ field for each service
8. Click Accept
9. Click Process 

Additional Information

For any service for which a plan is stopped, the program clears the Payment Plan check box in Services program and sets all amounts to zero. It also creates a miscellaneous charges record for the balance and amortized amount using the average plan miscellaneous code entered in Rate Master.









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