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Employee with Direct Deposit Deduction received paper check

Employee with Direct Deposit Deduction received paper check

Description of Issue

An Employee with a Direct Deposit deduction received a paper check instead of an advice. When reviewing the payroll, user can see that the Direct Deposit deduction did not generate in at all for that employee.

Context
  • Enterprise ERP Payroll

  • Employee Deductions

Cause

Payroll was generated for Cycle 2, but only Cycle 1 is checked on the Employee Deduction record.

Resolution
  1. Go to Payroll>Employee Maintenance>Employee Deductions.

  2. Search for Employee and Deduction Code.

  3. Click Accept

  4. Click Update.

  5. Click Cycles Tab.

  6. Select correct Cycles.

  7. Click Accept

Additional Information










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