Error Deleting Customer in Customers Program

Error deleting Customer. Check the System Log.

The DELETE statement conflicted with the REFERENCE constraint "FK CustomerDeliveryAddressBill

• Customers

• General Billing

• Accounts Receivable

• Utility Billing

User is unable to delete newly created customer record because bills for the customer were created and then voided, and the CustomerDeliveryAddressId remains on the voided record(s) in the database.

General Revenues > Accounts Receivable > Setup > Customers

1. Click Search

2. Enter Customer ID

3. Click Accept

4. Click Update

5. Uncheck the box next to Active

6. Click Accept