/
Cashiering Errors Received When Processing OpenEdge CC Payment
Cashiering Errors Received When Processing OpenEdge CC Payment
Description of Issue
Users are receiving an error when taking Credit Card Payments
Error
An error occurred adding a tender:
Error occurred while processing the credit card transaction.
Context
Tyler Cashiering
TC
Hardware Console
Credit Card Processor
OpenEdge
Cause
There is a temporary communication issue with OpenEdge. Review Cashiering logs as well as TC Hardware Console Logs for the following message:
Tyler.Cashiering.HardwareService.RequestHandler Cashiering Hardware Service Failure. Message: Error encountered while processing openedge paymentThe underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
Resolution
Contact OpenEdge Support to obtain necessary SLS/TLS Certification.
Additional Information
, multiple selections available,
Related content
OpenEdge An error occurred adding a tender, Declined by Host 821 Service Temporarily unavailable
OpenEdge An error occurred adding a tender, Declined by Host 821 Service Temporarily unavailable
More like this
Function failed. Error communicating with host
Function failed. Error communicating with host
More like this
Cashiering and OpenEdge Integration Error Occurred While Processing the Credit Card Transaction 404 Not Found
Cashiering and OpenEdge Integration Error Occurred While Processing the Credit Card Transaction 404 Not Found
More like this
Cashiering and OpenEdge Integration An Error Occurred Adding a Tender Invalid Field Format XWEBAUTHKEY
Cashiering and OpenEdge Integration An Error Occurred Adding a Tender Invalid Field Format XWEBAUTHKEY
More like this
The entire receipt associated to this tender must be re-entered using a substitute credit card tender type
The entire receipt associated to this tender must be re-entered using a substitute credit card tender type
More like this
Tyler Cashiering unable to process credit card payments
Tyler Cashiering unable to process credit card payments
More like this