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Wfnxtpe3 Error 12207 The Service is Currently Unavailable
Wfnxtpe3 Error 12207 The Service is Currently Unavailable
Description of Issue
EERP emails fail to send with the following error:
Wfnxtpe3 - An Error occured sending email using the Munis emailer program (spemailr).
The Utility program (sendemail.wsf) generated an error:
Error: 12207: The Service is Currently Unavailable
Context
- Enterprise ERP
- EERP
- E-ERP
- SMTP
- Workflow
Cause
The client's SMTP server is either offline or otherwise non-responsive
Resolution
On Premises Clients:
- Verify email settings in EERP. Note: If the you have a relay server changing the Email config may be necessary.
- From the Tyler Menu Select System Administration > System Settings
- Select the Email tab
- Update the variables if necessary
- Select Update from the menu ribbon to save updated variables
- Ping the SMTP Server from the EERP server to verify connectivity. Note: this may succeed but the protocols necessary for sending an email are failing
- Send a Test email: How To Send Test Email Through Munis
- If Test email fails proceed to Step 3
- Reboot the SMTP Server
- Send a Test email
Tyler Hosted Clients:
Tyler Hosted Clients do not have direct server access, please contact Tyler Systems Management Support (TSM) for assistance: Client Support Portal
Additional Information
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