/
Vendor check does not include refunded deduction

Vendor check does not include refunded deduction

Description of Issue

A Deduction Refund was processed within a payroll where other payments for the same vendor are being processed. The refund is reflected on the proof, but is not reducing the total of the check being issued to the vendor.

Context
  • Enterprise ERP Payroll

  • Payroll Start and Status

  • Earnings and Deductions Proof

  • Vendor Processing

  • Payroll Detail History

Cause

The Deduction Refund was for a deduction withheld a significant time ago, and the original vendor account information on the deduction cannot be found. As a result, the system cannot account for the refund on the check being issued to the vendor. 

Resolution

To review original information:

  1. Navigate to Payroll>Employee History>Payroll Detail History

  2. Search for Employee, Deduction Code and Warrant in which the deduction payment being refunded was originally withheld.

  3. Click Accept

  4. Review Expense and Withholding Org/Obj/Proj.

    1. If it shows Expense Account Not Found or Withholding Account Not Found, refunded deduction amount can't be included in the Vendor check.

Additional Information










Related content

Earnings and Deductions Proof-Total Vendor Checks this payroll-amount is 0
Earnings and Deductions Proof-Total Vendor Checks this payroll-amount is 0
More like this
Deduction not showing in Payroll Vendor Processing
Deduction not showing in Payroll Vendor Processing
More like this
Deduction not withheld on Cycle 2 payroll
Deduction not withheld on Cycle 2 payroll
More like this
Payroll-Vendor Check issued to wrong vendor
Payroll-Vendor Check issued to wrong vendor
More like this
Employee taxes missing from Earnings and Deductions
Employee taxes missing from Earnings and Deductions
More like this
Total Cash Required on Final Proof Zero after Deduction Refund
Total Cash Required on Final Proof Zero after Deduction Refund
More like this