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Change Bill Refund CID
Change Bill Refund CID
Description of Issue
User wants to change the CID for Bill Refund
Context
Bill Refund Processing
UBCIS
Cause
User wants the refund to go the Paid By Customer and not the Customer who was billed.
Resolution
Navigate to Property Revenues > Payment Processing > Bill Refund Processing
Search for the refund record you want to change.
Click Update and change CID.
Click Accept.
Now when you process the refund, it will go the desired CID.
Additional Information
, multiple selections available,
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