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Change Bill Refund CID

Change Bill Refund CID

Description of Issue

User wants to change the CID for Bill Refund 

Context
  • Bill Refund Processing 

  • UBCIS

Cause

User wants the refund to go the Paid By Customer and not the Customer who was billed.

Resolution

Navigate to Property Revenues > Payment Processing > Bill Refund Processing

  1. Search for the refund record you want to change.

  2. Click Update and change CID.

  3. Click Accept.

Now when you process the refund, it will go the desired CID.

Additional Information










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