/
What TCP Applications Are Installed

What TCP Applications Are Installed

Description of Issue

How to determine what TCP Applications are licensed for a client.

Client or employee is asking if a TCP application is deployed as it isn't listed in the Tyler Deploy > Deployment > Overview.

Context
  • Tyler Deploy

  • Tyler Payments

  • Decision Engine (EPL)

  • Employee Access

  • Resident Access

  • Utility Access

  • Service Request Access

  • Vendor Access

Cause

TCP products are listed under TCP Ecosystem in Tyler Deploy and broken down by environment.

Resolution
  1. Log into Tyler Deploy

  2. Select TCP Ecosystem under Utilities section on the left side of the page

  3. Select the drop down for the environment in question under Your Workspaces

  4. The application will be listed under Licensed Products in a blue circle

Additional Information

The application name listed under Licensed Products may not show as the specific Tyler product name.

For example:

  • Decision Engine is shown as Navigator or Navigator Lite

  • Tyler Payments is shown as Payments

Related content

How do I see a list of current users of Tyler Deploy
How do I see a list of current users of Tyler Deploy
More like this
Adding external programs to Tyler Menu
Adding external programs to Tyler Menu
More like this
Enterprise ERP compatability with Tyler Deploy
Enterprise ERP compatability with Tyler Deploy
More like this
Upgrade Technical General Considerations
Upgrade Technical General Considerations
More like this
ACFR - Confirm site has program available
ACFR - Confirm site has program available
More like this
How to tell if a Tyler Forms update was installed
How to tell if a Tyler Forms update was installed
More like this