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A user is unable to access Kiteworks

A user is unable to access Kiteworks

Owned by Knowledge Assistant
Last updated: Feb 12, 2025



Description of Issue

A user is unable to access the Kiteworks link associated with their project.



Context

  • Kiteworks

  • SFTP

  • User Access



Cause

The Kiteworks folder has not been shared with the user.



Resolution

Please reach out to your Implementation team or TSM Support.



Additional Information

Also see: Master Article - Kiteworks











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