Error displaying batch UI error message in Application Entry

Owned by Knowledge Assistant
Jul 15, 2024
1 min read
Description of Issue

Receiving the error message Error displaying batch UI. in Application Entry while attempting to collect payment.  

Context
  • Accounts Receivable
  • Community Development
  • Application Entry (piappent)
  • Payment Entry (arbilinq)
Cause

There are outstanding batches in Payment Entry that need to be released or posted. 

Resolution

To resolve this issue, follow the steps in this article to release any batches that belong to the user: How to release a payment batch from Payment Entry

Additional Information

For additional assistance, please reach out to Community Development Support.