Error Inserting Into browtxppmast 6372 when browsing Personal Property

Description of Issue

An error is being received in the Personal Property program when going to the Browse screen

  • Error inserting into browtxppmast. -6372

Context
  • EERP

  • Property Tax Billing

  • Accounts Receivable

  • Personal Property

  • Customers

Cause

This error is most commonly caused by one or more properties with customer names that exceed 40 characters

Resolution

Development is currently researching the issue.

  1. Contact EERP Tax Billing support for assistance identifying which customers associated with the properties being selected have more than 40 characters

  2. Once provided with the list of customer accounts whose name exceeds 40 characters, each one must be updated and reduced to 40 characters or less

Additional Information