WOA workflow generates approval records for both the service request and work order

Description of Issue

WOA workflow generates approval records for both the service request and work order when a service request that was created in Service Request Quick Entry is automatically converted to a work order 

Context
  • Enterprise Asset Management 

  • EAM 

Cause

Defect 

Resolution

Install MUN-482219 once it's been released

Workaround: Use Create Requests or Service Requests to generate one WOA workflow record for the work order 

Additional Information

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