Clear approvals when workflow ends with faulted status

When a timecard approval workflow ends with a faulted status, the time entry and pay period approvals remain and some icons show green or partially approved giving the impression the workflow is still active.

• Time & Attendance

• Tyler Workflow

• Faulted Status

The workaround is to have the employee resubmit the timecard. It should not be necessary to edit a time entry to clear approvals and cancel the workflow because the workflow completed with a "faulted" status.

1. The employee should navigate to Employee Actions

2. Select Time Approvals

3. Click Approve & Submit

Please reach out to Support in order to be notified once this has been addressed by Development in a future build. timeandattendance@tylertech.com