Timecard approval stalls when partially approved time-off request is on the timecard
Description of Issue
With certain approver setups, the timecard approval workflow can be stalled if the timecard includes time-off requests and the timecard was partially approved and then the approval was cancelled.Â
Context
ExecuTime
Time & AttendanceÂ
Tyler Workflow
Timecard Approval
Time-off Request
Cause
Resolution
The workaround is to reset the Time-off request by editing the entry on the timecard and re-saving the entry, then add an entry/delete the entry. This will invalidate the approval of the request and allow the timecard to be fully approved at all levels.
Additional Information
Please reach out to Support in order to be notified once this has been addressed by Development in a future build. timeandattendance@tylertech.com