Cashiering Epson S9000ii-MJ printing blank receipts

When printing a receipt from Cashiering using the Epson S9000ii-mj, the receipt printer prints a blank receipt on every transaction. Checks do scan successfully in Cashiering from the printer.

• EERP

• Cashiering

The receipt paper roll was installed backwards.

1. Open the printer where the receipt roll is located. Reverse the receipt roll.

2. Open Cashiering > Virtual Tape > three vertical ellipses > Reprint.

The Epson S9000 devices uses a thermal (heat) printing, rather than ink. Thermal receipt printer must be installed the proper direction, as only one side is thermal on the receipt roll. The ink on these devices are for validation only, such as for checks.