Description of Issue

Permit event notifications are setup but the recipient did not receive an email when the event occured.

Context

Cause

Resolution

Send a test email to confirm emailing is setup correctly in Enterprise ERP: How To Send Test Email in EERP
1. If an error occurs, contact Tyler Systems Management Support
2. If the email sends successfully, continue to step 2
Check the email message log to determine if an error occurred while sending the notification email: Check Status of Event Notification Email

Additional Information

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