Permit event notification not received

Permit event notifications are setup but the recipient did not receive an email when the event occured.

• Enterprise ERP
• Permit and Code Enforcement
• Event Notification
• Email Message Log

• Emailing is not setup correctly in Enterprise ERP
• There is a problem with the users email settings
• An error is occuring when the even

1. Send a test email to confirm emailing is setup correctly in Enterprise ERP: How To Send Test Email Through Munis
   1. If an error occurs, contact Tyler Systems Management Support
   2. If the email sends successfully, continue to step 2
2. Check the email message log to determine if an error occurred while sending the notification email: Check Status of Event Notification Email