Resolution

If the wrong cash account was assigned to the payment, the cash account can be updated in Payments Journal. Note, this will update the cash accounts on all receipts in the batch. If this results in unintended changes to receipts entered correctly, the batch will at least post without error, as long as the GL information is viable. Then the batch can be reversed once posted, and payments can be reentered correctly in a new batch.

General Revenues > Payments journal
Search for the batch
Click the Cash Accounts tab
Click Update
Type in the new cash account in the New Cash Org, Obj, and Proj fields
Click Accept

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