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Cash Drawer Icon is Missing in Cashiering Home Page
Cash Drawer Icon is Missing in Cashiering Home Page
- Knowledge Assistant
Owned by Knowledge Assistant
Apr 02, 2024
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Description of Issue
The Cash Drawer Icon is not appearing on the Cashiering Home Page to Transfer Money in or out of the batch.
Context
- Cashiering
- EERP
Description of Issue
When a Cashier has no open/active batch, the cash drawer icon is no longer available.
Resolution
- Confirmed by development to be hard coded this way. Its a shortcut to the Open Drawer button. The current workaround is by either keeping an open batch, or by going to Batch Management > Ellipses > Open Drawer.
- If a batch is Open/Active, ensure the Cash Drawer is installed and selected properly in the Hardware Console:
Additional Information
This is a feature request: https://tylercommunity.tylertech.com/cashiering/i/ideas-tyler-cashiering
, multiple selections available,
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