Contact Does Not Appear in Membership Sign-In Search

When searching for a contact to sign in using the Membership Sign-In page, only limited contacts are appearing. 

• TPAR

• Parks & Rec

• Tyler Parks and Recreation

• 2023.1.10

Beginning in 2023.1.10, there is a feature to limit the search query to contacts who have eligible Memberships for the chosen location. 

To turn this feature off:

1. Navigate to Administration > System Setup > System Settings. 

2. Collapse All

3. Expand Membership Sign-In Settings. 

4. Enable Allow sign in without membership. 

5. Save. 

The feature was added in order to limit data passing through the Sign-In page to allow for faster load times.