Special Conditions Amount Field Does Not Save
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
When users want to enter an amount on a special condition code, the program says "records updated" but does not keep the amount.
Special Conditions amount in customers clears after updating.
Cannot update Special Condition Amount.
Context
Customers
Special Condition Codes/Notes
Setup
Cause
When updating a Special Condition Code/Note in the Customers program, the entered special condition amount is cleared after clicking Accept.
Resolution
Development is currently researching this issue.
Additional Information
Contact Support For Additional Information.