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Error occurred while creating the Adjustment. Process canceled

Error occurred while creating the Adjustment. Process canceled



Description of Issue

When attempting to adjust an invoice, the following error message is received: Error occurred while creating the Adjustment. Process canceled.

Errors occurred while retrieving Adjustment data. Process canceled.



Context
  • EERP Munis

  • General Billing 

  • Adjust Invoice



Cause



Resolution

Please contact EERP General Billing Support to have a case logged.



Additional Information

If utilizing the Transfer Credit tool in Adjust Invoices, see: Category XX Charge Code XXXXXX year XXXX is missing GL account type 29

This error will also present if a user clicks Update without first searching for and locating an Invoice record to Adjust.











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