Adjust Invoices Transfer Credit Did Not Complete

A transfer credit was processed via Adjust Invoices. The credit amount was removed from the Transfer Credit From invoice but not applied to the Apply Credit To invoice.

• Adjust Invoices
• Transfer Credit
• Credit Memo
• General Billing
• Accounts Receivable

Undetermined

Subsequent invoice adjustments can be processed in order to correct this data condition:

General Revenues > General Billing > Invoice Processing > Adjust Invoices

1. Adjust the credit memo invoice to reflect the restored credit amount. See: Adjust Invoice Amount
2. After the first adjustment batch has been fully posted, create a second adjustment batch in order to transfer the credit amount to the target bill. See: Transfer Invoice Credit Amount