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Utilities Access Change Mailing Address for Customer

Utilities Access Change Mailing Address for Customer

Description of Issue

Customer would like to change their mailing address for their utility account in Utilities Access.

Context
  • Utilities Access

  • Mailing Address

Cause

Instructional

Resolution
  1. Log into Utilities Access

  2. Click Account Detail

  3. In Account Summary there is a line for Mailing Address

  4. Click the Pencil next to the address.

  5. Enter the updated address in the appropriate fields.

  6. Click Submit

Additional Information