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Timeclock MAC address not showing in Timeclock Management

Timeclock MAC address not showing in Timeclock Management

Owned by Knowledge Assistant
Apr 04, 2024



Description of Issue

Clock is not updating. Mac Address is not populated in the Clock ID field in Time and Attendance



Context

  • Time and Attendance

  • Executime

  • Timeclock Profile

  • TouchTime Clocks



Cause

Unknown



Resolution

  1. Unauthorize Timeclock

  2. Delete Timeclock Profile

  3. Register Timeclock

  4. Authorize Timeclock



Additional Information












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