Timeclock MAC address not showing in Timeclock Management

Owned by Knowledge Assistant
Apr 04, 2024
1 min read



Description of Issue

Clock is not updating. Mac Address is not populated in the Clock ID field in Time and Attendance



Context

  • Time and Attendance

  • Executime

  • Timeclock Profile

  • TouchTime Clocks



Cause

Unknown



Resolution

  1. Unauthorize Timeclock

  2. Delete Timeclock Profile

  3. Register Timeclock

  4. Authorize Timeclock



Additional Information