Description of Issue

Event notifications are setup but email was not received when the action was completed.

Context

Cause

Informational

Resolution

Navigate to Enterprise ERP > System Administration > General Administration > Email Message Log
Search for the event notification email that was not received
1. If the status indicates Success, check your email settings or contact your email service provider
2. If the status indicates an error occurred, review the error message to determine cause and resolution
  1. Contact Enterprise ERP Community Development Support for assistance
3. If there is no record found in the Email Message Log program, see: Enable Email Auditing

Additional Information

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