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Cashiering: How to Rescan & Endorse A Check
Cashiering: How to Rescan & Endorse A Check
Description of Issue
If a cashier forget or improperly scans a check, the cashier can rescan and endorse the check again.
Context
Cashiering
EERP
Cause
Instructional.
Resolution
1. Navigate to Cashiering > Batch Management. Find the affected batch.
2. Click the Vertical Ellipses on the batch > Virtual Tape.
3. Find the transaction and select the box to highlight the transaction.
4. On the right side of Cashiering, select the Tenders Tab > Vertical Ellipses.
5. In this option, you can Endorse and Capture Image of the affected check.
Additional Information
, multiple selections available,
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