Cashiering: How to Rescan & Endorse A Check

Owned by Knowledge Assistant
Apr 02, 2024
1 min read
Description of Issue

If a cashier forget or improperly scans a check, the cashier can rescan and endorse the check again.

Context

  • Cashiering

  • EERP

Cause

Instructional.

Resolution

1. Navigate to Cashiering > Batch Management. Find the affected batch.

2. Click the Vertical Ellipses on the batch > Virtual Tape.

3. Find the transaction and select the box to highlight the transaction. 

4. On the right side of Cashiering, select the Tenders Tab > Vertical Ellipses.

5. In this option, you can Endorse and Capture Image of the affected check.

Additional Information