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How to refund Miscellaneous Cash receipt
How to refund Miscellaneous Cash receipt
Description of Issue
Need to refund customer Miscellaneous Cash receipt
How to refund Misc. receipt
Context
Munis
V12
Miscellaneous Receipt
Misc. Receipt
Misc. Cash Receipt
Misc. Cash
Cat 02
Cause
Resolution
Misc. Receipts that were entered with a Customer ID can be refunded. The following steps will create a Bill Refund Processing record that can be further processed to an AP Invoice batch so it can be refunded back to the customer.
Navigate to 'General Revenues>Payment Processing>Receipts'
Search for Customer ID or Receipt Number
Click Refund on the ribbon
Choose a Reason
Click OK to the Refund Generated pop up
Additional Information
Available for versions 2017.1+ (V12)
, multiple selections available,
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