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Unable to create Receipt Counter Group

Unable to create Receipt Counter Group

Description of Issue

In order to create a department, the receipt counter group need to be created. When creating the default it says it was saved, but nothing saved.

Context
  • Cashiering

  • Departments

  • Receipt Counter Group 

Cause

 Receipt Counter Groups have a data condition that causes them to hang when loading the page until they are set to a starting number.

Resolution

Please contact Cashiering Support for assistance, as a SQL script will be required to correct this. 

Additional Information

 

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