Installing APG Serial Cash Drawer for Cashiering

Owned by Knowledge Assistant
Last updated: Jul 21, 2023
Description of Issue

How to install and set up APG serial cash drawer to be used with Cashiering Hardware Console

Serial cash drawers connect to printers using a APG CD-101A cable which has RJ-12 and RJ-45 ends. These are clear modular connectors.

If the cash drawer connects directly to the workstation, please see Installing APG USB Cash Drawer for Cashiering.

Context
  • Tyler Cashiering
  • Cash Drawer
  • Hardware Console
Cause

Instructional

Resolution

Epson TM-6000 Series

  1. Setup printer in OPOS before connecting the cash drawer

    1. Installing Epson TM-H6000 ii iii or iv Receipt Printer for Cashiering

    2. Installing Epson TM-H6000V Receipt Printer for Cashiering

  2. Connect cash drawer to the printer via CD-101A cable
  3. Click the Windows Start button
  4. Expand the EPSON OPOS ADK folder, then run SetupPOS as an administrator
  5. In the EPSON OPOS ADK window, click the plus icon next to Device
  6. Right-click on Cash Drawer > Add New Device
  7. Select Multi_A for Device Name
  8. Select Multi_AU for Detailed Model
  9. Click Next
  10. In the Connection Type dropdown, select the printer model
    1. We will use POSPrinter\TM-H6000V as an example
  11. Click OK
  12. Click Next
  13. In the Port is being used by dropdown, select POSPrinter\TM-H6000V (select your model)
  14. Click CheckHealth Interactive
  15. Click Start
  16. If successful, the drawer will open
  17. Close the drawer, then click Close
  18. The SetupPOS result window will display. Click OK
  19. Click Finish
  20. Ignore the contradictory warning message and click OK
  21. Exit OPOS when done
  22. Proceed to Hardware Console setup


Epson TM-9000 Series

  1. Install printer drivers before connecting the cash drawer

    1. Installing Epson TM-S9000 Receipt Printer for Cashiering

  2. Connect cash drawer to the printer via CD-101A cable
  3. Proceed to Hardware Console setup


Hardware Console Setup

  1. If the Cashiering Hardware Console is already running, close and restart the Hardware Console: How to Restart Cashiering Hardware Console
  2. Open Hardware Console from system tray or from Cashiering 9-box menu
  3. Click the pencil and add the cash drawer 
    1. Cash Drawer: Cash Drawer (USB) 
    2. Controller: Select the printer the drawer is connected to
  4. Click Save
  5. Click Re-initialize
  6. Exit the Hardware Console (do not exit the service from the system tray)
  7. Reinitialize the Hardware Console from system tray
  8. Refresh the Cashiering page
  9. Test cash drawer operation with drawer-open button in top left corner
    1. Note: Settings could restrict the drawer-open button from appearing
Additional Information

Cashiering Hardware Drivers