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Direct Deposit Advice showing 0.00 Net Pay
Direct Deposit Advice showing 0.00 Net Pay
Description of Issue
All employee advices in the payroll run show a Net Pay of $0.00 when there is a pay amount.
Context
Payroll Start and Status
Print Payroll Advices
Payroll Control Settings
Cause
The Payroll Control Setting DIRECT DEPOSIT NET IS ZERO was set to Y.
Resolution
To show a Net Pay amount on the Advices, ensure the DIRECT DEPOSIT NET IS ZERO Control Setting is set to N.
Navigate to Payroll Control Settings (Human Capital Management > Payroll > Payroll Setup > Payroll Control Settings)
Locate record:
Category - CHECK
Label - DIRECT DEPOSIT NET IS ZERO
Select record, click Accept
Click Update
Change Value field to N
Click Accept
Note - This will not update past payroll advices.
Additional Information
When this setting is set to Y, it will show the Net Pay in Direct Deposit Advices as $0.00.
, multiple selections available,
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