Unable to access Login Configuration screen within Time and Attendance
Description of Issue
Error received in the application is: Error Processing request - Detected a Non-hex character at 1 or 2 position.
Context
Time and Attendance
ExecuTime
Login Configuration screen
Tyler Systems Management Time & Attendance (TSMTA)
Cause
Is a parsing issue on the 'Time & Attendance TID Secret' and 'Time & Attendance TID Backend Secret' fields.
Resolution
Create a case with TSMTA and reference this article.
Additional Information