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Adding admin permission to Access App users

Adding admin permission to Access App users





Description of Issue

Adding Admins to the Access Apps 



Context
  • EERP

  • TID

  • Admin Center

  • Employee Access

  • Vendor Access

  • Utility Access

  • Resident Access





Cause

A group was not created for users for Access Apps





Resolution
  1. Navigate to Admin Center and login as an Org Admin https://<clientIdentifier>-admin.tylerportico.com/org/admin-center/dashboard

  2. Confirm that the User Group has been created

    1. If a user group does not exist, follow Creating a Admin Center user group

Option #1  

  1. Select Manage Users

  2. Select the the User that you want to add a group to

  3. Select + Assign to group

  4. Select the group with the appropriate permissions

  5. Select Next

  6. Select Save & Close

Option #2

  1. Select Manage Workspaces 

  2. Select User groups

  3. Select the Group that you would like to add users to 

  4. Select + Assign a new user

  5. Search the user that you would like to have this permission

  6. Select Save





Additional Information












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