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MU_group in roles showing as UNKNOWN
MU_group in roles showing as UNKNOWN
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
When in Roles > Munis System > TylerCM group access folder the group ID description displays unknown and the field help for Group ID is unavailable.
Context
Enterprise ERP
Tyler Content Manager
System Administration
Roles
Cause
The TylerCM Group Prefix is set incorrectly.
Resolution
Navigate to System Administration.
Tyler Menu > System Administration > General Administration > TylerCM for Munis settings
Click Update.
Set the TylerCM Group Prefix as MU_
Click Accept to save the changes.
Additional Information
Please reach out to any support team with any additional questions.
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