Description of Issue

How to install and set up APG USB cash drawer to be used with Cashiering.

The USB cash drawer uses a USB cable with type A and type B ends, and is connected directly to the workstation, not to the printer.

If the cash drawer connects to the printer, please see Installing APG Serial Cash Drawer for Cashiering.

Context

Cause

Instructional

Resolution

APG USB Cash Drawer

Connect cash drawer to workstation
Download APG OPOS QFUSB ADK v1211 found here: https://cashdrawer.sharefile.com/share/view/s8292426c31344c3a/focf53b8-8e2a-4dfb-af82-848d508fe786
Unzip folder APG OPOS QFUSB ADK v1211.zip
Navigate to APG OPOS QFUSB ADK v1211\APG OPOS QFUSB ADK v1211\install files\
Double click setup.exe
Click Next and select defaults for install
After installation, navigate to C:\Program Files (x86)\APG Cash Drawer\OPOS and run APGOPOSQFUSBUtility.exe
Click Open Device then click Open Drawer to verify hardware is connected and drawer opens
Slowly click the APG OPOS LDN text box twice
Rename the LDN to Multi_AU
Retest the drawer: Open Device, Open Drawer
1. If you cannot open the device in the utility, try running the setup again and repairing the install.
Close when done

Hardware Console

If the Cashiering Hardware Console is already running, close and restart the Hardware Console: How to Restart Cashiering Hardware Console
Open Hardware Console from system tray or from Cashiering 9-box menu
Click the pencil and add the cash drawer
1. Cash Drawer: Cash Drawer (USB)
2. Controller: Standalone (USB)
Click Save
Click Re-initialize
Exit the Hardware Console (do not exit the service from the system tray)
Reinitialize the Hardware Console from system tray
Refresh the Cashiering page
Test cash drawer operation with drawer-open button in top left corner
1. Note: Settings/user permissions could restrict the drawer-open button from appearing

Additional Information

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