No report options when releasing Payment Entry batch
When releasing a batch from Payment Entry no report options appear before the batch is posted.
Accounts ReceivableÂ
Payment Entry (arbilinq)
User Attributes (sprousrm)
Roles (sprousrm)
- Insufficient Role permissions
- Proof totals viewing permission set to None
Accounts Receivable Role Proof totals viewing permission must be set to FULL for the report options to appear when releasing a batch in Payment Entry.
Note: System Administration menu access is required to complete the below resolution. Please forward these steps to a System Administrator if the appropriate menu access is not available.Â
Navigate to System Administration > Security > User Attributes
Enter the User ID or User Account
- Click Accept
Click the Effective Permissions tab and filter results (bottom left of screen) by Module = Accounts Receivable
- Click Go
- Double-click Proof Totals Viewing Permission line
- In the pop-out window, click to highlight the role to be updated
- Click Edit Role
Click Update
Select FULL for the Proof totals viewing permission option
Click Accept
Click Back until the program closesÂ
The user should re-open Payment Entry and release the batch
- Note: The user may need to log out and back in for the permission changes to take effect
- For additional guidance in Payment Entry, please see: Master Article - Payment Entry
- If further assistance is required, please contact the appropriate Accounts Receivable support team based on the category and contents of the batch.Â