How to Restart Cashiering Hardware Console

Owned by Knowledge Assistant
Last updated: Jul 19, 2023
1 min read



Description of Issue

How to fully exit and restart the Cashiering Hardware Console



Context

  • Cashiering

  • Hardware Console



Cause

The Hardware Console needs to be restarted after installing/making changes to connected devices, after making changes to the Hardware Console folder, or other installation changes. A restart may be needed for other reasons to reestablish connections. 



Resolution

  1. Exit Hardware Console from browser

  2. Exit Hardware Console from system tray

    1. On the bottom right corner of desktop, click the arrow to show hidden items

    2. Right click the Hardware Console icon > click Exit

  3. Start Cashiering Hardware Service 

    1. Option 1: Launch from the Windows Start menu

      1. Scroll down to the Tyler Technologies folder and click the Cashiering Hardware Console application

    2. Option 2: Launch Tyler.Cashiering.HardwareService.exe from installation path

      1. Ex: C:\Program Files (x86)\Tyler Technologies\Tyler Cashiering\HardwareConsole

      2. Double click Tyler.Cashiering.HardwareService.exe

    3. You should see a brief popup in the bottom right corner saying the Cashiering Hardware Console started

  4. To open the Hardware Console to view or edit devices, launch from the system tray or from the 9-Box menu in the UI.web page

    1. System tray: On the bottom right corner of desktop, click the arrow to show hidden items

      1. Right click the Hardware Console icon > click Cashiering Hardware Console

    2. UI.web page: Click the 9-Box menu in the top right corner

      1. Click Hardware Console



Additional Information