Cash Disbursements not posting in Payment Manager despite receiving successful message



Description of Issue

Posting Cash in Payment Manager and receiving Success! Posted cash disbursements for XXX check...... but no journal is created, cash account is not updated, and Status of check run is still printed



Context
  • EERP

  • Accounts Payable

  • AP Payment Manager



Cause

Reissue of an invoice from legacy system



Resolution

Call Accounts Payable support for assistance



Additional Information