Hosted Tyler Hub Sites Repeatedly Refreshing After Login
- Knowledge Assistant
Hub is refreshing over and over after logging in
Tyler Hub
Google Chrome 80
SaaS
SameSite
Tyler ID
TID
Issue is related to Google Chrome cross domain cookie handling SameSite attribute change in Chrome Version 80 effecting TylerID
Request for Tyler Identity and Tyler Hub to be upgraded to version 2020.X.X in all environments through the Support Portal
Workaround:
Launch Google Chrome
In the URL type in Chrome://settings
Alternatively, click on the three columned dots on the top right of Chrome
Select Settings
Click on Cookies and other site data
Select Block third-party cookies in incognito or Allow all cookies
Restart Chrome
Alternate Workaround:
Browse to chrome://flags/
Locate SameSite by default cookies in list
Update to Disabled
Select Relaunch in lower right hand corner
Open Google Chrome
For page looping in Incognito:
Browse to chrome://settings/cookies
Under General Settings check Allow all cookies