Resolution

Open the CM Viewer.
Hit F12 on your keyboard. This will open the development console.
1. Note if this doesn't open the first time you hit F12, hit the + button for creating a new document and then hit F12 again.
In the bottom of the console, type the following line:
window.document.getElementById('virtualViewerFrame').contentWindow.location.reload(true)
Hit enter on your keyboard and the last line in the console should read 'virtualViewer iframe initialized.'
Hit F12 again to close the console.
Attempt to create and save a new document.

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