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Tyler Cashiering Giving Cash Back With Credit Card Payments

Tyler Cashiering Giving Cash Back With Credit Card Payments



Description of Issue

Tyler Cashiering giving cash back with Credit Card Payments 



Context
  • Tyler Cashiering 2020.1.9.2

  • Real-Time Authorization

  • Crediting a Balance 

  • Giving Cash Back 



Cause




Resolution

It is critical to confirm the following before disabling Real-Time Authorization 

  • Recommended to be performed after hours

  • No one in the site is processing Credit Card Payments during this time

  • No one in the site will process Credit Card Payments during this time

It is critical to re-enable Real-Time Authorization after testing 

  1. Tyler Cashiering<Administration<Tender Types

  2. Click the pencil icon next to Credit Card Tender Type

  3. Click the Advanced Tab

  4. Disable Real-Time Authorization

  5. Click Save

  6. Re-Enable Real- Time Authorization after testing



Additional Information












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