ReadyForms processing generating Error emailing document XXXXXXXX to user email address
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Generating EFT's or AP Checks with ReadyForms an error is displaying with Error emailing document XXXXXXXX to user email address.
Context
- MUNIS
- Accounts Payable
- Cash Disbursements
- Print Checks
- ReadyForms
- Enterprise Forms
- Tyler Forms
Cause
This generally requires a level 99 MUDEBUG trace to be run for the apchecks program in order to know the cause if the Delivery Definition is setup correctly.
Resolution
- Run a level 99 MUDEBUG trace to provide to TylerForms support to review.
- Be sure that the sender/from email address listed in the ReadyForms Delivery Definition email step is set up with your SMTP server as a valid sender email.Â
- Additionally, if emailing from a non-production environment for testing, please be sure to review Email Override Configuration settings: What is Email Override in Munis Settings
Additional Information
One possible cause for this is symbols in the Invoice description.