Sub2Prime journal created incorrectly when including multiple EERP items in the match

Owned by Knowledge Assistant
Last updated: Oct 21, 2022
1 min read



Description of Issue

Sub2Prime journal is created incorrectly when multiple EERP items are included in the match.

  • Journal lines from the main cash account are correct (amount matches the EERP transaction amount)

  • Journal lines to the Clear to Account are for the total amount of the match

Example:
EERP Item 1: $10.00
EERP Item 2: $20.00
EERP Item 3: $30.00

Sub2Prime Journal being created (incorrect)

Main Cash Account - Debit - $10.00
Clear To Account - Credit - $60.00
Main Cash Account - Debit - $20.00
Clear To Account - Credit - $60.00
Main Cash Account - Debit - $30.00
Clear To Account - Credit - $60.00



Context

Bank Reconciliation Manager



Cause




Resolution

Load work ticket MUN-447099 or version specific clone to address this issue



Additional Information

Site can enter correcting journals manually or contact Financials General Ledger Support for further assistance