/
Clerk name on an abatement changes during entry

Clerk name on an abatement changes during entry



Description of Issue

While entering an abatement, on an abatement batch belonging to another user, the entry clerk saves as the batch owner rather than the user entering the abatement.



Context
  • Munis 2019.1 and up

  • Property tax Billing

  • Abatement Entry

  • txabtent



Cause




Resolution

Development is currently researching the issue. There is no workaround but the issue can be avoided procedurally by requiring clerks to utilize their own batch rather than sharing.



Additional Information












Related content

Clerk name is incorrect on Payment Entry batches
Clerk name is incorrect on Payment Entry batches
More like this
Abatement displaying incorrect Customer and Property information when selected from a browse
Abatement displaying incorrect Customer and Property information when selected from a browse
More like this
Abatement Entry calculates statutory exemption amount incorrectly on a bill with a previous year in lien or title
Abatement Entry calculates statutory exemption amount incorrectly on a bill with a previous year in lien or title
More like this
Customer name and address error while undoing an abatement
Customer name and address error while undoing an abatement
More like this
Abatement Entry goes back to record 1 of X after an update
Abatement Entry goes back to record 1 of X after an update
More like this
Find an Abatement Within an Abatement Entry Batch
Find an Abatement Within an Abatement Entry Batch
More like this