/
TCM Cannot Reset Master Password Error 401
TCM Cannot Reset Master Password Error 401
Description of Issue
When you attempt to reset the master password for the user tcmadmin in TylerCM for Munis Settings you receive the error Unable to update the Tylercm master settings Failed to submit Munis web service url: HTTP Error 401
Context
- Munis
- TCM
- tcmadmin
- Enterprise ERP
Cause
The password for the tcmadmin user needs to be reset in TCM
Resolution
- Login to the full TCM client as the admin user. How to Access and Launch the CM Full Client
- Go to Administration
- Go to Security Manager
- Scroll down and double click the user tcmadmin
- Click Change Password
- Set the password to what is listed in DPS for the user tcmadmin
- click Change Password
- Scroll down and double click the user tcmadmin
- Go to Security Manager
- Go to Administration
- Reset the Master Password by following How to Reset Master Password and Rebuild CM Caches
Additional Information
, multiple selections available,
Related content
How to Reset Master Password and Rebuild CM Caches
How to Reset Master Password and Rebuild CM Caches
Read with this
CM - HTTP Error 401 when trying to sync users from Enterprise ERP to Content Manager
CM - HTTP Error 401 when trying to sync users from Enterprise ERP to Content Manager
More like this
TCM - Tyler Content Manager Server Connection Warning Error HTTP Error 401
TCM - Tyler Content Manager Server Connection Warning Error HTTP Error 401
More like this
How to Unlock or Change User's CM Full Client Account
How to Unlock or Change User's CM Full Client Account
More like this
Unable to Update TylerCM for Munis Master Settings
Unable to Update TylerCM for Munis Master Settings
More like this
Tcmadmin Account Is Constantly Getting Locked
Tcmadmin Account Is Constantly Getting Locked
More like this