Description of Issue

When switching to Thinprint (VPNless) with SaaS Enterprise Forms printing is taking much longer to print

Forms are printing slow and with a pause in between each file

Context

Cause

Due to software changes creating multiple file print files while using Thinprint is causing slow printing.

Resolution

Check to see if the debugging in Enterprise Forms Administration is ON
1. Enterprise Forms and check processing is slow
Set PCL Template to combine Print option as One file
1. Print Enterprise Forms as a single file vs multiple files
Update Enterprise Forms to the latest version
1. Update Enterprise Forms version via TylerDeploy
Make sure printer meets the current Forms printer requirements
1. Tyler Forms New Printer Requirements

Additional Information

For SaaS hosted client, if the steps above does not fix the issue, please create a case with TSM SaaS.

For sites using DocOrigin (TylerForms printer) - Please refer to this article: DocOrigin forms printing slow using Thinprint

For self hosted (OnPrem) sites processing forms via Enterprise Forms, please review the following: Enterprise Forms processing slow OnPrem

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