How to approve partial timecards that are not able to turn green
The employee and supervisor have approved the timecard but it will not turn green.
Time & Attendance
Time Approvals
Tyler Workflow
In order to approve processed timecards that are stuck in a partial approval:
Login with the admin account
Navigate to Payroll Functions
Select Time Balancing
Select the correct pay period
Uncheck the box for Lock This Pay Period
Select Payroll Revert
Select the correct pay period
(you can either set a filter for the employees in question that are not approved or revert everybody)
Click Revert Payroll
Navigate to Supervisor Actions
Select Time Approvals
Select the Previous Pay Period
Uncheck My Pending Approvals
Uncheck your Filter
Search for the employee in question
Scroll down and select Add New Time Entry or Add New Clock In/Out Entry
Add a dummy entry in the pay period that you wish to re-approve
Once the entry has been created, delete the entry
This should reset the timecard back to red for all levels.
(if there are time-off request’s – edit the entries and save the entries – this should reset it back to red)
Once the timecard is red, have the employee approve and submit and the approvers go through all steps to turn it green.
Once completed, navigate back to Payroll Functions
Select Time Balancing
Select the correct pay period
Check the box for Lock This Pay Period
Navigate to System Configuration
Select Admin
Scroll down and select Time History Processing
Processing Status: Processed or Transferred if you are using two step move to payroll
Pay Period: select the pay period that you reverted previously.
Check the box for Use Timestamps
Select the drop-down list for the pay period in question
Select the check box for Use Company Level
Company: Select your company level name
Select Set Time In History To Selected Status